Ultrazone Baileys Crossroads

Fun birthday party for 9-year-olds - we had 11 boys and they LOVED it! The staff was great with the kids, kept the party on task and the owner was fantastic with chatting up the boys, even giving some extra perks because the pizza was arriving a few minutes late -- we didn't care, but he took the initiative to offer to ensure the kids were having a great time.

Our party was at 10 a.m. on a Sat. and there was just one other b-day group there that the boys played against and also each other. I believe there can be up to 4 teams. We'd definitely host a party here again, and other parents said the same. Everyone had a blast!

If you're not sure, check it out beforehand like we did on an early Sun. afternoon when it's not crowded. The manager on hand that day was super friendly and threw in a game for us to see what it was like. Fantastic staff working here!

Plenty of parking!

We did three games for $25. Our team had 5 people, and we were against 2 other groups.

When you enter, you are shown a short video with instructions on what to do. You are then take to a room to put on the vest-laser gun combination. A few minutes later, the game begins!

If you ask them to show you where the bases are, they will show you and you could hit those bases for more points. You cannot tag another teammate, and when you tagged, there's a few second delay before you are back into play.

The age range was from elementary school children to working professionals. It was a fun experience trying to strategize how to get the most number of points!

Some folks decided to stay high up and shoot downwards. Others sought to aim for the bases since they have quite a bit of points. Another team defended their base.

I would definitely come again!

On the outside this place looks like a far cry from the 2000's when lazer tag was popular but on the inside it's still fun.

We had a group of 13 that went yesterday and everyone had a fun time. The staff was nice and they even gave us free game for the price of 2. I like this place because it's big and has 2 levels so lot more room to move and shoot people. The lazers are visible so you can actually see what your are shooting at. All the equipment worked fine and had no issues.

Besides lazer tag they have some newer arcades and rooms for birthday parties.

I like this place better than shadowland but it's more expensive

Taking my son to his friend's b.day. Got v bad cut on his leg since the bench had a sharp metal things to be attached to the wall but it was attached only into the bench. His short stuck on one of these metals and got cut very badly.wi never take my kids there.Really not safe for kids.

Only did laser tag here and it was so fun! The cost is a little high but there are some good deals sometimes. The play arena was spacious and lots of people to enjoy the game with. The arcade area is small but helps pass time when you're waiting for a game.

I came here on a Saturday evening with a group, there was surprisingly a good amount of people there, but was left a bit disappointed by how the facility was organized and ran. We had experienced an incident of a staff member being racist by assuming someone in our group was Japanese, and said konnichiwa (with incorrect pronunciation), and was feeling a bit offended by the incident.

Some notes to read when going here:
1. Not all of the guns work, you will need to press the trigger to see if the gun/vests work. Each round, not all of the employees will help you or check to see that your equipment is working. They do not remove or separate the broken equipment from the ones that are working. I highly recommend doing this so people aren't left in the game without being able to actually play.

2. Do research on the actual game, I think it would be helpful if Ultrazone uploaded the introductory video online for patrons to watch. The first round my group played, we did not watch the video and they did not play it, so we were left not knowing about some things of the game (both hands on the gun/phaser to shoot, the objectives in the arena, etc.)

3. There was an employee/staff member actively playing in each of the rounds. The first few rounds, he was on his own team and camped various patrons while the were playing the game. He basically bullied people from being able to play because while you are shot, you are inactive for 6 seconds. At times, it seemed that his cool down or respawn time was less than 6 seconds as well so he was able to continuously shoot people who he had already shot before, technically leaving them disabled until they were able to get away from him.

4. Not sure why this happened, but at one point, one of the staff members actively said blue and green team against red (which was my team) which was unfair since there are more people on the combined team compared to our single team.

For $13 groupon, it was not a bad deal, but the overall experience could have been better. Keep in mind that it does take a long time to play 3 rounds so be prepared to wait a couple of hours here if you want to play 3 games in one day.

I can't say enough about this place. I've been there a number of times at different times, different days, and the experience has always been excellent. We've done nights, afternoons, and with groups - all good every time. The game itself has been well run every time, regardless of time of day, number of players, mix of young / old, experienced. The one group outing I held there had a few minor hiccups, but the staff was proactive in notifying us and did a great job to make everything right,
As for the game itself, the course is well designed, and the lights, wall art, and music make it a great experience. Highly recommend!

WARNING!!! Please don't take your kids here. They don't have any single safety prevention. My 6 years old son injured because there were 50 years old guy was battling with kids. He crashed to my son's face and his eyebrows got 6 stitches. Now I understood why they're asking people to sign waiver before coming. Please don't take your kids here.

I'm not even going to rate this trash of a place, way over crowded especially with covid and the workers touch you and harass you and the manager is extremely rude hypocritically speaking , they also give you the worse customer service they prevented me from playing because I was defending myself because THE WORKER TOUCHED ME why is she touching people without consent. DON'T COME HERE!!!!!!!

Do yourself a favor and go to Doyle's Outpost instead. This place is a disorganIzed mess run by kids who couldn't get into college. I bought all day passes for my son and me. We played two games and left for lunch. When we came back, the person at the register started laughing when we showed her our wristbands. Puzzled I explained we bought them before lunch. She laughed again and said those are from yesterday. I showed her the receipt which clearly stated today's date. She stared at it with a confused look for a really long time. Finally, she said , "I don't understand. They're not supposed to use that color today." I said, "I didn't choose the color." If you read other reviews, you'll notice my experience is pretty